Home
Shop
Checkout
0Wishlist
Account

Term Of Use

  1. Home
  2. Page

Welcome to TERRA! These Terms of Use govern your access and use of our website (www.terrabytrishla.com) and its related services, including shopping for eco-friendly clothing, jewelry, and accessories. By accessing or using our website, you agree to these terms. Please read them carefully.

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please refrain from using our website.

Use of the Website

  • Eligibility: You must be at least 18 years of age to use our services or have parental/guardian consent.
  • Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  • Prohibited Activities: You agree not to:
    • Use the website for unlawful purposes.
    • Interfere with the operation or security of the website.
    • Misuse or copy content, designs, or intellectual property.

Product Descriptions and Pricing

  • Accuracy: We strive to provide accurate product descriptions, pricing, and availability. However, errors may occur. In such cases, we reserve the right to cancel orders.
  • Pricing Changes: Prices are subject to change without prior notice.
  • Taxes and Duties: Any applicable taxes or duties are the responsibility of the buyer.

Orders and Payments

  • Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel orders at our discretion.
  • Payment Methods: We accept secure payment methods via credit cards, debit cards, and UPI. Cash on Delivery (COD) is also available for select locations.
  • Order Confirmation: You will receive a confirmation email after placing an order. If you do not, please contact customer support.

Shipping and Delivery

  • Shipping Policy: Standard shipping across India is free. Delivery times are typically 7-10 business days. 
  • Delays: We are not liable for delays due to natural calamities or unforeseen circumstances.

Returns, Refunds, and Cancellations

  • Return Policy: Returns are only accepted for products damaged during transit or incorrect items received. Refer to our Return Policy for more details.
  • Refunds: Refunds are issued only for lost packages in transit.
  • Cancellations: Orders cannot be canceled once placed, as each product is handcrafted specifically for you.

Intellectual Property

  • Ownership: All content on this website, including text, graphics, logos, images, and software, is the property of TERRA or its licensors and is protected by intellectual property laws.
  • Restrictions: You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission.

Limitation of Liability

TERRA is not liable for any indirect, incidental, or consequential damages arising from your use of the website, products, or services. Our maximum liability is limited to the amount paid by you for the purchased products.

Indemnification

You agree to indemnify and hold TERRA, its founders, employees, and affiliates harmless from any claims, damages, or expenses arising from your violation of these terms.